Frequently asked questions
The essentials on pricing, cancellation, plan differences and access from web or mobile.
These answers summarize the practical points that most often create doubts before subscribing.
What is the price of the real-time data plan?
The Live Options Flow Analysis plan costs 30 USD/month. It includes real-time options data, Net Delta Flow, FEP, intraday alerts, structure summary, MCP integration and 3 days free to try every feature in this tier.
Can I cancel at any time?
Yes. Web subscriptions are managed through Stripe and can be canceled at any time without penalties. Subscriptions through the App Store or Google Play are managed from the corresponding store account.
Does the free trial apply to both plans?
Yes. Both plans include 3 days free to try the features of the selected tier. If you cancel before the trial ends, no charge is made. After the trial, the subscription renews monthly according to the selected plan.
Who may use the free trial?
The 3-day free trial is available exclusively to new users and may be used only once per user. GEXfocus may deny, limit, suspend, or terminate the trial where there are reasonable indications of repeated, automated, or fraudulent use, or of attempts to circumvent this condition through alternative accounts or equivalent means.
Why is subscribing on the web cheaper?
App stores charge a commission on every transaction, which impacts the final price. By subscribing directly through Stripe on the web, that cost disappears. Access is exactly the same in both cases.
What is Net Delta Flow (NDF)?
NDF analyzes whether active options hedging is on the buy side or the sell side in real time. It helps identify directional exhaustion before price fully confirms it.
Is the Live Flow plan truly real time?
Yes. The Live Options Flow Analysis plan uses options data updated every 10–15 seconds through ThetaData Terminal, one of the lowest-latency options data providers in the market.
What is the difference between web and mobile subscriptions?
Access is exactly the same. The difference is that web subscriptions through Stripe include taxes in the displayed price, which makes the final cost lower for the user.
What is MCP integration?
GEXfocus’s MCP server lets you connect platform data directly to Claude or other compatible AI tools. You can analyze options structure, gamma and flow using natural language in real time.
What really changes between both plans?
The main difference lies in latency, Net Delta Flow, FEP, intraday alerts, real-time structure summary, the depth of access to U.S. assets and insider data coverage.