Privacy
Data processing mainly focused on app operation.
GEXfocus uses personal and technical data in a limited way for operations, internal metrics, support, and service improvement. Data is not sold to third parties.
Controller
Identity and contact
The data controller is GEXfocus, operating from Spain. For any question related to privacy, rights requests, or data deletion, the contact channel is [email protected].
Data processed
Personal and technical information
We may process contact data provided by the user, information associated with app operation, account and subscription data, usage metrics, internal analytics, technical events, and data necessary for security, stability, fraud or abuse prevention, and continuous service improvement. Data mainly comes from the user, their device, and, where applicable, payment or distribution providers. Data marked as necessary to create an account, purchase a service, or receive support is required to provide those functions; without it, the requested service may be unavailable.
Purpose
Internal use and operation
- Operate the app and its associated functions
- Improve user experience, performance, and stability
- Provide support and resolve incidents
- Analyze internal usage and product metrics
- Prevent fraud, service abuse, and unauthorized use of free trials
- Comply with legal obligations where applicable
Legal basis
Service delivery and platform protection
Processing required to manage accounts, access, subscriptions, and support is based on performance of the requested service. Compliance with tax, accounting, or other requirements is based on the corresponding legal obligation. Platform security and prevention of fraud or abuse may rely on GEXfocus legitimate interests where appropriate. Optional website analytics is based on consent, which can be withdrawn at any time through the cookie settings button.
Analytics
Cookies and audience measurement
The site uses strictly necessary local storage to remember the cookie preference. Google Analytics remains disabled until the visitor expressly accepts analytics. If accepted, Google may use identifiers, cookies, and technical data such as approximate IP address, device, browser, visited pages, and interactions to produce audience statistics. The choice can be changed at any time using the “Cookie settings” button displayed on the site.
Retention
Retention period
Account data is retained while the relationship remains active and, after it ends, for a general maximum of 1 year unless longer storage is required to comply with legal obligations or address potential liabilities. Invoices and billing data are retained for the applicable tax, accounting, and legal periods. Data processed on the basis of consent is used until consent is withdrawn, without affecting the lawfulness of earlier processing.
Security
Information protection
Reasonable technical and organizational measures are applied, including encryption and security controls designed to protect information against unauthorized access, alteration, or loss. Even so, no system can guarantee absolute security.
Recipients
Providers and international transfers
Payments and subscriptions may be handled through Stripe, Google Play, and the App Store. Google provides the optional analytics service. Hosting, communications, support, and security providers may also process data to the extent necessary to provide the service. GEXfocus does not sell personal data. Where a provider processes data outside the European Economic Area, the transfer is made under an adequacy decision or other safeguards recognized by the GDPR, such as standard contractual clauses, as applicable.
Rights
Exercising rights and complaints
Users may request access, correction, erasure, objection, restriction of processing, and portability free of charge, and may withdraw consent where it is the legal basis, by contacting [email protected]. Requests are generally answered within one month. Users who believe that processing infringes data protection law may lodge a complaint with the Spanish Data Protection Agency. Where possible, the app itself will provide direct management or deletion mechanisms.
Minors
Use by minors
The platform and its subscriptions are intended for people aged 18 or older. Minors must not create accounts or purchase services by themselves. Any permitted access must take place under the responsibility and supervision of their legal representative.
Updates
Policy revisions
GEXfocus may update this policy to reflect legal, technical, or service changes. The current version was updated on June 5, 2026 and remains applicable until replaced by a later version.